Michelle Jabanes-Oracle — NetSuite Community

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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Re: Why can't we refresh the sandbox?

Michelle Jabanes-Oracle

Jan 2, 2025 11:18PM

Hi @ImeldaSanchez Log in to Production account as Administrator Navigate to Setup > Company > Sandbox Accounts Note: Sandbox accounts are managed from Production account. In order to check any …

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Celebrating a Successful Year: Happy Holidays from NetSuite Support Community!

Michelle Jabanes-Oracle

Dec 12, 2024 4:06PM

Hello everyone! As we approach the end of 2024, it's time to reflect on another remarkable year for our NetSuite Support Community. We've achieved incredible milestones together, and we wan…

4
Re: Need Assistance with Two-Factor Authentication Issue When Logging into NetSuite Account

Michelle Jabanes-Oracle

Dec 4, 2024 1:03AM

Hi @Rob Riccio Do you know someone with an administrator role who can reset 2FA using the User Access Reset Tool?

1
Re: Multiple Subsidiary Access can the name change?

Michelle Jabanes-Oracle

Nov 14, 2024 5:36PM

Hi @gbradley I suggest editing the role name for each subsidiary, making it easier for the user to identify which subsidiary they are currently logged into. I hope this helps.

1
Re: What is the permission to allow user access to Email in customer create new menu

Michelle Jabanes-Oracle

Nov 8, 2024 2:25PM

Hi @Craig_Verde, It is the Track Messages permission. Set the Track Messages permission to at least Edit access level for the user can create new, view existing, and edit existing messages.

1